Terrible Service - Makro Centurion

Makro Centurion returns department worst ever. Returned a Verimark Genesis vacuum cleaner within months after purchase. No notification was received that the product was repaired. Makro Centurion said it was sent and in return I showed the what was sent. I then ask for an extended warranty as this product broke within months. I was then told you get 3 months and nothing in writing. The fact is I don’t want the product…I want an in store credit/or refund. Whilst standing there there were 4 more Genesis vacuums in for repairs. Absolutely shocking product