Terrible service from Makro online sales

I ordered a fridge on 11 Feb 2019. It stated delivery for 18 Feb.

It is now 4 March and I have still not received the fridge. The worst part isn’t that I haven’t received the fridge yet but the fact that each time I phone customer services they advise that the fridge will be sent out that day or the following day so I am left waiting for it. This is a fridge for our offices so I have often worked overtime waiting for delivery. I have repeated this process literally about 10 times. Follow my order number MAK ********** to check the amount of calls that I have made regarding this. Each time I call someone promises that the fridge will be delivered on a certain day at a certain time but it never happens. Each time I call, a representative promises to call me back with feedback but no one does. This has just been a continuous loop of customers services pacifying me to buy more time but then absolutely nothing gets done.

I am now so over fighting for this fridge and expect a full refund which I will use to buy a fridge at a store that is more capable.