Terrible service from Makro Online

<p>I bought a Lenovo Tablet online. First off all, although I only bought one they delivered 2...! I informed them. But then also I discovered both the tablets had a plastic blockage in the SIM slot. Cannot insert a SIM card. I took the tablet to Silver Lakes Makro and their technicians confirmed that it was a defect and should be replaced. I phoned the Online Department who ensured me it will be collected and replaced. Later they phoned and asked me if I was sure it had a defect (!) as if I am a fool. They then informed me that it cannot be replaced but I only had two options - return and be refunded or return for repairs. I bought a BRAND NEW tablet - I do not want a repaired one!!!! Very poor service. Will think twice before I use Makro Online again.</p>