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Clifton C
1 reviews | Active since Dec 2014
26 Oct 2022, 12:47
Terrible Service From Makro Massmart
Weeks have passed and despit any promises to sort out my refund, Makro simply ghost me with the silent treatment. I bought a Ryobi 7,5kva generator from Makro in April 2022. The generator filed in August and sent over 320v into my home, causing substantil damage. Makro are not only t=reneging on their published warranty which promises consumer choice of repair, replace or refund - they also wis to charge me for inspecting the generator. I want a full refund. Makro in turn ignores my representations and tells me I must sort out y problems with Ryobi.
The utter cheek and incompetence is unbelievable. Bewar ! Makro's published warranty is not what you get.
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Clifton C's updateReviewer Update
26 Oct 2022, 17:53Makro provide a template response but do not actually 'get back to you ' AND they block your emails. I have sent three emails to Makro following my initial complaints. New emails and responses to their automated replies are returned as " Envelope Blocked " Seems I will have to got to Makro Cape Gate and chain myself to the building.
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Clifton C's update26 Oct 2022, 17:53
Reviewer Update
Makro provide a template response but do not actually 'get back to you ' AND they block your emails. I have sent three emails to Makro following my initial complaints. New emails and responses to their automated replies are returned as " Envelope Blocked " Seems I will have to got to Makro Cape Gate and chain myself to the building.