WE
Waldo E

1 reviews | Active since Oct 2020

30 Oct 2020, 15:58

Terrible service from Makro Cape Gate

Useless return/repair office! Been waiting 2months for any feedback. The people working there are useless! You cant get through on the phone line, listen to promotion **** for 30mins. I wont buy anything from a Makro store ever again!

0
Replies (1)
Makro
Makro's reply02 Nov 2020, 08:24
Official
Good day Waldo,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs. 

Once again, we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team