KM
Khethiwe M

1 reviews | Active since Sept 2009

04 Dec 2024, 09:17

Terrible service

The worst service received. I placed my order on the 27th November after having challenges to get the order through from the 25th of November, my order finally went through on the 27th November. I received confirmation that my order would be delivered on the 30 November, unfortunately that never happened. Now after numerous calls to their call centre and courier partner Value Express, I was sent from one consultant, the most disgusting service ever received no one was able to tell me where my order is and give me an ETA. I finally spoke to someone who told me my order would be delivered on the 3 December, guess what nothing was delivered To this day I have not received my order I guess to Makro we are a bunch of idiots and deserve no feedback or honesty regarding our orders. This would be the last time I order from them I can never support such pathetic service because clearly they don’t value us as their customers.

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Replies (1)
KM
Khethiwe M's update09 Dec 2024, 11:47
Reviewer Update
Delivery was attempted on the 7 December, which I had rejected.