Terrible Service
I ordered for delivery on the 29th of March which was split in 4 deliveries. The driver attempted delivery ONCE and took it back to the store. I have called twice last week, told it will be escalated and I will get the order in the week. Status still shows RTO and I have not received the delivery or been contacted. I called again today and was told they will escalate and they need to reschedule delivery, blaming the public holiday but I called way before the public holiday! I need the delivery TODAY or TOMORROW - I cannot wait the entire week again due to your delay! Clearly someone did not do what they needed to last week, this is terrible service!
Helpful (0)
Replies (3)0
Replies (3)'s updateReviewer Update
11 Apr 2023, 13:51Half the day has passed and I have not been contacted regarding the delivery. As mentioned, I need it delivered TODAY or TOMORROW.
's update11 Apr 2023, 13:51
Reviewer Update
Half the day has passed and I have not been contacted regarding the delivery. As mentioned, I need it delivered TODAY or TOMORROW.
's updateReviewer Update
13 Apr 2023, 12:54I got an SMS that delivery was scheduled for yesterday - items were still not delivered! Its now two weeks since placing the order. This has to come today! This is ridiculous service, no feedback or updates.
's update13 Apr 2023, 12:54
Reviewer Update
I got an SMS that delivery was scheduled for yesterday - items were still not delivered! Its now two weeks since placing the order. This has to come today! This is ridiculous service, no feedback or updates.
's updateReviewer Update
14 Apr 2023, 07:48Makro is TRASH!
I have been calling EVERY DAY to follow up and I got an email this morning stating that I am refunded for a return logged.
I did not request the return, NO ONE INFORMED ME OF THIS AND I CALLED EVERYDAY! I HAVE BEEN WAITING FOR THE ORDER! MAKRO DOES NOT RESPOND, AGENTS LIE ON THE PHONE AND DONT GET BACK TO YOU.
THEY LIE AND STOP RESPONDING ON HELLOPETER, THEY IGNORE YOU ON FACEBOOK.
I AM HORRIFIED AND SICK TO MY STOMACH.
I have been calling EVERY DAY to follow up and I got an email this morning stating that I am refunded for a return logged.
I did not request the return, NO ONE INFORMED ME OF THIS AND I CALLED EVERYDAY! I HAVE BEEN WAITING FOR THE ORDER! MAKRO DOES NOT RESPOND, AGENTS LIE ON THE PHONE AND DONT GET BACK TO YOU.
THEY LIE AND STOP RESPONDING ON HELLOPETER, THEY IGNORE YOU ON FACEBOOK.
I AM HORRIFIED AND SICK TO MY STOMACH.
's update14 Apr 2023, 07:48
Reviewer Update
Makro is TRASH!
I have been calling EVERY DAY to follow up and I got an email this morning stating that I am refunded for a return logged.
I did not request the return, NO ONE INFORMED ME OF THIS AND I CALLED EVERYDAY! I HAVE BEEN WAITING FOR THE ORDER! MAKRO DOES NOT RESPOND, AGENTS LIE ON THE PHONE AND DONT GET BACK TO YOU.
THEY LIE AND STOP RESPONDING ON HELLOPETER, THEY IGNORE YOU ON FACEBOOK.
I AM HORRIFIED AND SICK TO MY STOMACH.
I have been calling EVERY DAY to follow up and I got an email this morning stating that I am refunded for a return logged.
I did not request the return, NO ONE INFORMED ME OF THIS AND I CALLED EVERYDAY! I HAVE BEEN WAITING FOR THE ORDER! MAKRO DOES NOT RESPOND, AGENTS LIE ON THE PHONE AND DONT GET BACK TO YOU.
THEY LIE AND STOP RESPONDING ON HELLOPETER, THEY IGNORE YOU ON FACEBOOK.
I AM HORRIFIED AND SICK TO MY STOMACH.