Terrible Service

Today was my first time in Makro Centurion. We came there to buy a cooler box. First of all, half of their products don't have prices on them. After 10min and the assistance of a very rude lady, we had a price. There were 2 of the cooler boxes we wanted that wasnt not wrapped. As both were extremely dirty, we wanted to find out if they have a wrapped one in the back. We went to the man standing right by the isle to ask him, and he claimed he does not work with the products and we need to find someone else. We asked to be taken to someone who can assist and he said no we must go search in that area, because he is busy. So we went there to look for someone. We finally found a lady who worked there. We had to ask her 3 times before she turned around to face us. She did not say a word and turned back around and walked away. Angrily, we decided to just take the dirty one. We got to the till point where we were informed that we cannot buy without a card. The cashier pointed somewhere and said we must go there. My boyfriend asked him to just show again and he yelled at us to "just go there". so we went searching for the card place. Finally got there and received our card. We went back to the till to pay, where the cashier didn't say a single word to us, as we paid for the item, even though we greeted and thanked him. This is the first time I ever bought something from Makro and it will also be my last. I am completely disgusted by the way we were treated today.