1 reviews | Active since Nov 2016

06 Dec 2017, 12:17

TERRIBLE SERVICE

I placed an online order on the 28th of November and paid for the delivery. On the 5th of December I followed up as I haven't had any feedback and I was still waiting on my order. Getting hold of the H/O or the 086 number was impossible. I eventually phoned Makro Ottery and had to explain my story at least 4 times. I specifically said the order was for a company year end function and they still didnt make the deadline. Instead I was phoning around (to Makro Ottery and the courier driver) to get this sorted but still no results. Unprofessional and unreliable

0
Replies (1)
Makro
Makro's reply06 Dec 2017, 15:36
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards

Mbali Makhanya