RR
Rishi R
1 reviews | Active since May 2015
07 Jan 2021, 14:10
Terrible Service
Placed my order at the beginning of December 2020 and up to now January 2021i have not received the balance of my order! No response from Makro via emails sent and no refund either!
Helpful (0)
Replies (1)0
Replies (1)Makro's replyOfficial
07 Jan 2021, 15:30Good day Rishi,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will address the matter internally alongside the relevant store personnel and we shall communicate with you shortly on the refund update.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will address the matter internally alongside the relevant store personnel and we shall communicate with you shortly on the refund update.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply07 Jan 2021, 15:30
Official
Good day Rishi,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will address the matter internally alongside the relevant store personnel and we shall communicate with you shortly on the refund update.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we assure you that we will address the matter internally alongside the relevant store personnel and we shall communicate with you shortly on the refund update.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
