Terrible service

<p>Terrible service from Makro Online. I ordered two items and paid for delivery and my products never arrived. I had to keep on calling the call centre to find out what was happening and each time I was promised I would be contacted and my issue would be resolved. I never received feedback unless I contacted Makro. I was promised a full refund and I still haven't received this and no one has made an effort to contact me. I am now without my order or my money. Please resolve this matter. I will not be using Makro Online again and will not recommend it to family and friends.</p>