1 reviews | Active since Apr 2017

07 Apr 2017, 15:54

Terrible Replacement / Repair policy

<p>Makro Amanzimtoti service is unacceptable, TV bought 22/7/2016 now has manufacturers fault, and Junaid, your manager, expects me to wait up to 21 days with no TV while it is being assessed, also when I told him I would be putting a review up, he stated that I should go ahead, as the query will be raised to him anyway, sounded quite arrogant to me.</p>

0
Replies (1)
Makro
Makro's reply10 Apr 2017, 08:02
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya