1 reviews | Active since Mar 2015

21 Apr 2017, 18:42

Terrible quality washing machine

<p>On 19 April I bought a Whirlpool toploader from Makro Centurion. The salesperson guaranteed me that the machine has a filter and there will not be any fluff etc on the clothing. Yesterday the machine was delivered and today we used it for the first time. What a shock. The clothes look worse after the wash than before. The washing is not clean at all and full of fluff. We were under the impression that we are purchasing a high quality industrial washer. It turned out to be unusable and a heap of expensive junk. I want a full refund according to my rights as a customer and the CPA and the junk removed from my home!</p>

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Replies (2)
Makro
Makro's reply24 Apr 2017, 13:19
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply24 Apr 2017, 15:14
Official

Good day,

Thank you for your enquiry and apologies for the inconvenient caused. I understand that the store has been in-contact with you and the arrangements were made to collect the machine.

Regards

Mbali Makhanya