TR
Trisha R
1 reviews | Active since Jun 2013
07 May 2024, 08:04
Terrible packaging = damaged goods
I appreciate that I received my order speedily but the packaging wasn't done well. I ordered Omo liquid and the lids were broken and the liquid spilled into the box.
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Makro's replyOfficial
07 May 2024, 10:23Good day Trisha,
Thank you for your review on our Hellopeter platform.
We have received your complaint and would like to assure you that it will be addressed accordingly.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
We apologize for any inconvenience you may have experienced and appreciate your feedback.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We have received your complaint and would like to assure you that it will be addressed accordingly.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
We apologize for any inconvenience you may have experienced and appreciate your feedback.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply07 May 2024, 10:23
Official
Good day Trisha,
Thank you for your review on our Hellopeter platform.
We have received your complaint and would like to assure you that it will be addressed accordingly.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
We apologize for any inconvenience you may have experienced and appreciate your feedback.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform.
We have received your complaint and would like to assure you that it will be addressed accordingly.
At Makro, we strive to provide exceptional customer service and do not tolerate any behavior that falls short of this standard. Your feedback is valuable to us, as it helps us identify areas where we can improve.
We apologize for any inconvenience you may have experienced and appreciate your feedback.
Thank you again for bringing this to our attention.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,