Terrible Online/Delivery Service

I ordered a fridge on wednesday the 27th of November, The very next day I receive a call from the courier to arrange a date, Knowing I need to get rid of my current fridge before the new one arrives I ask them to deliver on Monday 2 December, On friday I get another call from the courier confirming my fridge will be delivered on Monday, Over the weekend I make arrangement to get rid of my current fridge early monday morning aswell as take a day off work to be home for the delivery.

After about 11AM I still have no SMS or email so I decide to call makro's call centre just to make sure everything is still on track, I am told my order will still be delivered on monday, Monday has come and gone, I have phoned Makro multiple times for an update the answer is always the same there is no update on the order, So now Im 2 days without any fridge Thanks Makro for the **** online experience It will be the last online order I place with Makro, Stay Away if you can