CY
ChrisMarie Y
1 reviews | Active since Aug 2019
27 Aug 2019, 10:00
Terrible Online Shopping Experience
Absolutely shocking! Have been following up on an online order that was paid for and never delivered!! Three times I was told by Call Centre Agents that someone will phone me back - I am still waiting on a response!
They do not seem to know where my order is that I paid alot of money for!! Just passing the blame to the courier, very convenient!
I ordered blinds for the new house I moved into and thanx to Makro Online my neighbors are looking into my house and I have had to put blankets and towels up with washing pegs just to have privacy since I have no blinds!!
Pathetic!!!
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Makro's replyOfficial
27 Aug 2019, 13:03Good day ChrisMarie,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We are currently following up with the necessary Online management and we will revert with feedback before the end of the day.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We are currently following up with the necessary Online management and we will revert with feedback before the end of the day.
Kind Regards,
Makro Hellopeter Team
Makro's reply27 Aug 2019, 13:03
Official
Good day ChrisMarie,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We are currently following up with the necessary Online management and we will revert with feedback before the end of the day.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard and for the inconvenience this has caused you. We are currently following up with the necessary Online management and we will revert with feedback before the end of the day.
Kind Regards,
Makro Hellopeter Team