NM
Neo M

1 reviews | Active since Dec 2018

04 Apr 2019, 11:21

terrible online shopping

bought a bicycle on the 25 March 2019 then from 1 April I have been calling the call center regarding the delivery since is past the delivery date and getting a promise the store will be calling me back it's the 4th April 2019 and still no call from the store

never buying online again

0
Replies (1)
Makro
Makro's reply04 Apr 2019, 14:59
Official
Good day Neo

Thank you for taking our call earlier on.

We are sorry to hear that the delivery of your order didn't take place as expected and for the overall service received. 

This is certainly not the type of service we would want you to have. As per our discussion, we will follow up with both the store and the couriers to resolve this matter as soon as possible.

Apologies for the inconveniences this may have caused

Kind Regards
Hellopeter Team