AM
Alwyn M
1 reviews | Active since Sept 2017
22 Jan 2019, 16:22
?Terrible online service. Stay away?
Do not purchase online.Terrible service. Purchased a Raleigh bike 6 weeks ago and it has still not been delivered. The phone calls do not work, always promises to call you back but to no avail...Do not buy online. Now to see how long the refund I requested takes to get paid seeing the people are complaining about that aswell ?
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Replies (3)0
Replies (3)
Makro's replyOfficial
22 Jan 2019, 17:09 Good day Alwyn
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your online order. This is certainly not the type of service we'd like you to have.
We will follow up with our finance department with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards,
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your online order. This is certainly not the type of service we'd like you to have.
We will follow up with our finance department with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards,
Otsiele Boikanyo
Makro's reply22 Jan 2019, 17:09
Official
Good day Alwyn
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your online order. This is certainly not the type of service we'd like you to have.
We will follow up with our finance department with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards,
Otsiele Boikanyo
Thank you for your feedback.
I'm sorry to hear that you've not received your refund for your online order. This is certainly not the type of service we'd like you to have.
We will follow up with our finance department with regards to your refund. As soon as we have feedback we'll revert back to you.
We appreciate your patience in this matter.
Looking forward to providing you with the service you deserve and a speedy resolution. Apologies for any inconvenience caused. Regards,
Otsiele Boikanyo
AM
Alwyn M's updateReviewer Update
24 Jan 2019, 15:13When will I be refunded, your stories on private response are insufficient. " I WANT MY MONEY"
AM
Alwyn M's update24 Jan 2019, 15:13
Reviewer Update
When will I be refunded, your stories on private response are insufficient. " I WANT MY MONEY"
AM
Alwyn M's updateReviewer Update
01 Feb 2019, 14:09Once again you call get told you will get a response the next day a week later nothing. Can someone please advise what to do with these useless people
AM
Alwyn M's update01 Feb 2019, 14:09
Reviewer Update
Once again you call get told you will get a response the next day a week later nothing. Can someone please advise what to do with these useless people