dK
derek K

1 reviews | Active since Dec 2012

13 Dec 2024, 12:03

TERRIBLE MAKRO EXPERIENCE!

I will NEVER shop at a MAKRO again!!! One never gets asked if you need help, and then get treated like a number by security leaving.... not a smile, not a greeting, no manners!!! Imagine, they basically check if a customer has ****** anything!!!!!

Derek

0
Replies (1)
Makro
Makro's reply26 Dec 2024, 10:32
Official
Hi derek krummeck,

Reading your feedback on our Hellopeter platform truly touched us deeply, and our hearts are heavy with the thought of the frustration we've caused you.

We extend to you our most heartfelt apologies for the inconvenience and for not being as prompt in our response as you deserved.

We are committed to preventing such unfortunate situations in the future.

With sincere regards,

The Makro Social Media Team
Hello Peter Agent
www.makro.co.za
A Division of MASSMART Holdings Limited 

Best regards,