terrible makro customer service !!

<p>i purchased a laptop from makro in port elizabeth for 8000 rand , with in a few days of using it i realized that it never had no wifi function , anyway i returned it and they gave me a brand new laptop because it was within 14 days , the i sent it down to my sister because it was her gift , after a month or so we realized that the battery would only charge till 60% then we needed to take it back to port elizabeth , send it in for repairs waited over a month for it , which had a bad outcome on my sisters school work because we didnt have any other laptop , then got it back then had to send it down to my sister again , with in another month the key board stopped working !!! and all my sister uses the latop for is school work , we tried phoning makro head office then transfered us to other people in port elizabeth they never answered our calls , such disgusting customer service from such a big company .</p>