1 reviews | Active since Dec 2012
TERRIBLE INFERIOR CAMP MASTER PRODUCT & HORRIBLE SERVICE
We purchased a camp master gazebo from Makro Wonderboom two weeks ago..after one use already signs of rust and terrible quality...we returned to Makro for an exchange or refund and besides anything else was met with the worse service!! We had to pay in on our return, after it was not our fault that the product purchased was inferior...very dissappointed in camp master, the more expensive brand for outdoor and then it cant even withstand a day!! Will nit recommend this product or Makro Wonderboom to anyone...worst service and quality ever...but lets all sit and look at the lines of customers from the back of our departments and be on our phones, talk to each other and have tea...because your disturbing their day...
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you have received an unpleasant experience at Makro which we do not condone as Makro, This is certainly not the type of service you can expect from any of our stores.
We still want to keep you as our Makro customer and therefore I will be in contact with the relevant parties at the store to ensure that this matter is addressed and resolved as well as to put corrective measures in place to better our customer experience. Please kindly note that feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologize for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complain and we are very sorry that you have received an unpleasant experience at Makro which we do not condone as Makro, This is certainly not the type of service you can expect from any of our stores.
We still want to keep you as our Makro customer and therefore I will be in contact with the relevant parties at the store to ensure that this matter is addressed and resolved as well as to put corrective measures in place to better our customer experience. Please kindly note that feedback will be relayed back to you within a period of 24 to 48 hours.
Thank you for highlighting your concerns with us, Once again we do apologize for the inconveniences caused herein
Hope you find the above in order.
Kind regards
Makro Hellopeter Team