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Natasha B

1 reviews | Active since Oct 2023

07 Oct 2023, 15:16

Terrible Experience - Still Waiting for My Auxi****y Cable from Makro

I'm writing this review to express my extreme dissatisfaction with my recent experience with Makro. I made an online purchase of an auxi****y cable, and it has turned into a complete nightmare.

It has now been an excruciating two weeks (9 working days) since I placed my order, and I have yet to receive the product I paid for. This experience has been nothing short of a disaster, and it reflects poorly on Makro's commitment to its customers.

What's even more infuriating is that I've reached out to their customer support team multiple times through email, and I have not received a single response. It's astonishing how they can ignore their customers with such disregard.

I completely understand that issues can arise in the order fulfillment process, but what I cannot accept is the complete lack of communication and accountability from Makro. As a consumer, I expect a basic level of transparency when things go awry, and Makro has utterly failed in this regard.

I demand a swift resolution to this issue. I insist on receiving the auxi****y cable I ordered without any further delay. If Makro cannot meet this simple demand promptly, I will not hesitate to pursue legal action to recover my money and share my ********** experience on various online platforms, including social media and consumer review websites.

Makro, it's time to take responsibility for your actions and provide the service that your customers deserve. I expect a response to this review and a clear plan of action within 72 hours (No automated nonsense) from the date of posting.

This experience has left me deeply dissatisfied and frustrated, and I hope that by sharing my ordeal, other potential customers can be informed about the lackluster service provided by Makro.

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