KG
Karen G
1 reviews | Active since Jun 2014
18 Dec 2025, 15:28
Terrible customer service
I ordered and paid for a bed online on the 24th November, after hearing nothing I finally managed to get through to them on the 11th December and they apologized and said I should have received it already and the delivery is overdue. I have again heard nothing after that, when I call I hang on for over 20 minutes and still no answer. Can somebody from Makro business online perhaps let me know what the hell is going on here?
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Replies (3)KG
Karen G's updateReviewer Update
20 Dec 2025, 19:15MAK***
KG
Karen G's update20 Dec 2025, 19:15
Reviewer Update
MAK***
KG
Karen G's updateReviewer Update
22 Dec 2025, 18:43And still nobody has contacted me, where is the bed i paid for?
KG
Karen G's update22 Dec 2025, 18:43
Reviewer Update
And still nobody has contacted me, where is the bed i paid for?
KG
Karen G's updateReviewer Update
01 Jan 2026, 13:27So I have still not heard anything regarding the bed I ordered and paid for on the 24th November. I am not really sure what to do next. Do I go to your head office? Do I go into a store and speak to a manager?
KG
Karen G's update01 Jan 2026, 13:27
Reviewer Update
So I have still not heard anything regarding the bed I ordered and paid for on the 24th November. I am not really sure what to do next. Do I go to your head office? Do I go into a store and speak to a manager?