MP
Mayurie P
1 reviews | Active since May 2014
17 Dec 2019, 12:51
Terrible customer service
What a terrible store and customer service. Makro Cornubia online department is rude as hell. Imagine waiting in the phone for 8 minutes only to then be cut off. I am sick and tired of this terrible service and keep wasting my time and using my phone to keep calling only to be cut off. Who is going to reimburse me for the numerous calls made to Makro. Just please process the return and give my money back, i will never shop there again or come to your store again. A terrible place with false pretenses. Get people who do their job.
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Makro's replyOfficial
18 Dec 2019, 09:00Good day Mayurie,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the senior management in our Online department regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the senior management in our Online department regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply18 Dec 2019, 09:00
Official
Good day Mayurie,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the senior management in our Online department regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the senior management in our Online department regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team