SB
Siyabonga B
1 reviews | Active since Jun 2021
01 Jul 2025, 06:11
Terrible Customer Service
I placed an order with Makro online, on Sunday, for the items that I really needed. Yesterday, I got a message saying that my order has been cancelled, no explanation as to why this was cancelled. This is so confusing and frustrating.
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Replies (1)
Makro's replyOfficial
02 Jul 2025, 09:12Hi Siyabonga We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team
Makro's reply02 Jul 2025, 09:12
Official
Hi Siyabonga We sincerely appreciate you taking the time to share your feedback on our Hellopeter platform. We truly regret any frustration or inconvenience as well as the delay you've encountered with your Makro online experience. Please rest assured that we have taken your concerns very seriously and have promptly escalated the matter to the appropriate department to ensure you receive the support and resolution you deserve. Kind regards
Hello Peter Team
Hello Peter Team