Terrible customer service at Makro Centurion!!!

My boyfriend and I found ourselves in the market for a new TV and, as we have always gotten awesome service at Makro, we decided to go there.<br> <br> From the moment we got to the electronic section in the store we found ourselves underwhelmed by the service. We waited about 5min for someone to just ask us what we were looking for. <br> <br> Once the person assisting us arrived we told her exactly what it was we wanted, at which point she started the whole process of processing payment. Everything was sorted in about 20 min including the TV license. Once we were standing at the pay point she had the brainwave of checking if they actually had stock. Sadly she returned to say they only had an empty box, at which point I asked if they sell the demos as that was the TV we wanted. She rep**** that they do, but it would a lot of hassle. We finally spoke to a manager who said he would arrange the TV and will give us discount for our trouble. <br> <br> We finally went to collect our TV today only to be told there would be no discount. <br> <br> Once home we realized 2 of our 3D glasses and pieces of the stand were missing.<br> <br> We are disgusted by the service we received at the store and hope it can be rectified.