RN
Renelle N
1 reviews | Active since Jul 2018
09 Jan 2024, 18:20
Terrible customer service
I made a purchase on the 14th on November 2023 and filed a return on the 16th of November. First the lady from Makro Carnival called me and said she can’t assist and this isnt her problem.. then I called every day since the 20/11/23 to 30/12/23. Its now the 09/01/24 and I still have not received my refund. The finance department will not release my payment and no one is willing to assist. The customer service is exceptionally poor and i am terribly disappointed. Definitely will not be shopping at makro any more
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Renelle N's updateReviewer Update
10 Jan 2024, 12:14I got the same response from you guys in December and still have not been helped.
Your company doesnt take its customers seriously. Stop lying to the public. How can you take me seriously and expect me to wait 2 months for my own money.
Your company doesnt take its customers seriously. Stop lying to the public. How can you take me seriously and expect me to wait 2 months for my own money.
RN
Renelle N's update10 Jan 2024, 12:14
Reviewer Update
I got the same response from you guys in December and still have not been helped.
Your company doesnt take its customers seriously. Stop lying to the public. How can you take me seriously and expect me to wait 2 months for my own money.
Your company doesnt take its customers seriously. Stop lying to the public. How can you take me seriously and expect me to wait 2 months for my own money.