1 reviews | Active since Apr 2017

29 May 2017, 09:37

Terrible client support

<p>I was at Makro this morning. After a night of no sleep, after a close family member passed away, I had trouble concentrating. I stood in line to pay when the one cashier called for me to come through. I did not hear her and the client behind me started shouting at me. I turned around and just told him that all cashiers were busy. He then cursed at me, shoved me out of the way and went to the open teller. There was four Makro personell who witnessed it and nobody did anything to assist me. </p>

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Replies (2)
Makro
Makro's reply29 May 2017, 11:32
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply05 Jul 2017, 16:21
Official

Thank you for you complaint I understand that the store has been in-contact with you and the issue is now resolved

Regards

Mbali Makhanya

Best regards,