1 reviews | Active since May 2016
Terrible cell phone counter staff
<p>Good day. Been to makro today and the staff at the cell phone counter are so unhelpful..spent 10 mins looking at phones and no one bothered to ask if I need help.. finally when I ask for help, the black lady staff member was very rude and so unfriendly. The indian lady staff was busy on her cell phone. Never shopping at makro again .</p>
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
over and above that corrective measures have been taken regarding the staff member concerned and necessary training will be conducted.
We have notified all relevant personnel regarding this complaint to raise awareness and to prevent a recurrence of this nature in future.
Regards
Mmule Moropa
Thank you very much for bringing your concerns to our attention. It is feedback like this that can help us be more effective and efficient to our customers. I must also sincerely apologize for the bad service that you mentioned you had received in our store, however please be advised that it is not our intention to render bad service to our customers but we strive to excite and delight our customers with the most exciting range, prices and efficient service.
over and above that corrective measures have been taken regarding the staff member concerned and necessary training will be conducted.
We have notified all relevant personnel regarding this complaint to raise awareness and to prevent a recurrence of this nature in future.
Regards
Mmule Moropa