Terrible after sales experience

Disappointing Experience with Makro's After-Sales Service*

I'm extremely dissatisfied with my purchase of a TV from Makro. Within just six months, the TV started flickering, and I've been trying to lodge a claim for the past two weeks.

The process has been frustratingly slow and bureaucratic. I've been asked to provide an excessive amount of documentation, which I've already submitted multiple times. Each time I speak to someone new, they request the same documents, causing further delays.

It's unacceptable that I'll have to wait another six months or more for my TV to be repaired. Makro's after-sales service has fallen far short of my expectations.