Terrable after sales service

<p>I bough a stove from Makro that was eventully taken back twice, so i said I do not want the same item, paid in for more expensive unit, different brand. Now this has also giving me problems over the last month I have been to the store, phoned , emailed and logged a complaint on makro site as every time i speak to different person as the other is not their for some reason. I have spoken to the managers of the deparment. It is month later still no one has got back to me or logged a service call as they should have</p>