CN
Chantal N
1 reviews | Active since Dec 2015
27 Dec 2015, 13:46
Telling Me There is stock! Yeah Right!!!
Went to Alberton Makro to buy a 6000MaH Muvit Powerbank, to find out they dont have, guy in the department went onto the system shows13 in stock at Woodmead, drive all the way there just to find out no stock. <br> Makro for such a huge company its a disgrace that the employees is not even in the mood to see where they can help you. <br> Just an attitude. I am DONE with Makro
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Makro's replyOfficial
29 Dec 2015, 10:31Hello BC Chantal V R,
Please accept our sincerest apologies for the inconvenience caused - it's very concerning to read about your complaint.
The guy that assisted you at Alberton was supposed to contact Woodmead store and verify the stock on hand because the system might have shown the incorrect stockholding as the system update in 24 hours.
I have checked the required item on the system and both stores shows no stock.
If you experience any service issues or require any assistance please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa
Please accept our sincerest apologies for the inconvenience caused - it's very concerning to read about your complaint.
The guy that assisted you at Alberton was supposed to contact Woodmead store and verify the stock on hand because the system might have shown the incorrect stockholding as the system update in 24 hours.
I have checked the required item on the system and both stores shows no stock.
If you experience any service issues or require any assistance please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa
Makro's reply29 Dec 2015, 10:31
Official
Hello BC Chantal V R,
Please accept our sincerest apologies for the inconvenience caused - it's very concerning to read about your complaint.
The guy that assisted you at Alberton was supposed to contact Woodmead store and verify the stock on hand because the system might have shown the incorrect stockholding as the system update in 24 hours.
I have checked the required item on the system and both stores shows no stock.
If you experience any service issues or require any assistance please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa
Please accept our sincerest apologies for the inconvenience caused - it's very concerning to read about your complaint.
The guy that assisted you at Alberton was supposed to contact Woodmead store and verify the stock on hand because the system might have shown the incorrect stockholding as the system update in 24 hours.
I have checked the required item on the system and both stores shows no stock.
If you experience any service issues or require any assistance please do not hesitate to ask for the store Executive Manager and address the issue in store with them.
Regards
Mmule Moropa