Television Dilemma's

<p>Went to go buy a new television from Makro Pietermaritzburg, as well as a sound bar. So spent a fair amount of money. Got the television home after an hour drive back from PMB ( we live in Greytown) to find that it had a huge Crack down the middle of the screen. Drove ALL the way back the next day, in which they did not have stock of the same item. A guy by the name of Vernon Chetty in Springfield park told us he had stock in their branch but told us we were crazy to think that he would deliver us a new fixed television back to Greytown. That we would have to drive back to PMB for a third time to fetch the new TV a week later. </p> <p> </p> <p>Thankfully, the Sinotec Ambassador for Makro PMB, Jonade Moosa, gave us a substantial discount on a higher model TV for a small pay in, so that we could leave the same day with a working fixed TV.</p> <p> </p> <p>Makro apparently doesn't believe in customer service, even when your goods are broken. Thank you, Jonade, for being the only guy at Makro looking after your customers in your best ability, not many sales people like this left. Maybe the rest of the staff can learn something from him.</p>