Taurus iron spends more time at Makro repairs then me actually using it.
Good Day
I have had to send my Taurus iron in twice for repairs at your Cape Gate store.
This Taurus iron comes with a 12 month warranty but has spent 4 months at Makro repairs.
I have contacted the supplier who has advised that I should be refunded as the steam iron cost more than R2000. This doesn't even include my travelling expenses travelling to and from your repairs store.
Kindly advise who I can contact as I have been struggling for more than 2 weeks to get hold of your Ottery store.
Makro Assessment Reference number: **********
Your urgent assistance is greatly appreciated.
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
