TS
Tilana S
1 reviews | Active since Oct 2019
06 Jan 2020, 10:41
Taking serlfies while a customer waits
I went to look at there excerise bikes and while waiting almost 10 min for someone to help, because the person who was surpos4 to help me was taking serlfies the whole when he eventually wanted to help he gave me wrong price and was so rude, this is not a good place to shop , very bad service
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Makro's replyOfficial
11 Jan 2020, 11:51Good day Tilana,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly accept our humblest apologies for the inconvenience this matter has caused you, we will contact the stores departmental management and make sure that the staff improve their customer service for future reference as we pride ourselves with how we treat our customers in store.
Again, we do apologize for this and we will have the departmental management address the customer service.
Kind Regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly accept our humblest apologies for the inconvenience this matter has caused you, we will contact the stores departmental management and make sure that the staff improve their customer service for future reference as we pride ourselves with how we treat our customers in store.
Again, we do apologize for this and we will have the departmental management address the customer service.
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply11 Jan 2020, 11:51
Official
Good day Tilana,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly accept our humblest apologies for the inconvenience this matter has caused you, we will contact the stores departmental management and make sure that the staff improve their customer service for future reference as we pride ourselves with how we treat our customers in store.
Again, we do apologize for this and we will have the departmental management address the customer service.
Kind Regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly accept our humblest apologies for the inconvenience this matter has caused you, we will contact the stores departmental management and make sure that the staff improve their customer service for future reference as we pride ourselves with how we treat our customers in store.
Again, we do apologize for this and we will have the departmental management address the customer service.
Kind Regards,
Makro Hello Peter Team
Best regards,