TD
Trisha D
1 reviews | Active since Aug 2017
15 Nov 2019, 14:14
t
PATHETIC EXPERIANCE. spoke to Anthony and 6 other consultants all of which none can help me. i bought an item on the 25 Oct and it has not been delivered yet. Nobody has contacted me .I have to keep calling. Only yesterday after speaking to 3 *********** people did I find out that there is no stock. Makro is still sitting with my money and no solution...This will be going to the Ombudsman. *** you are just as *********** as the staff that works under you. It makes sense now as to why they fail to provide feedback as their manager cannot do the same. I am so disgusted with your services...
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Replies (1)Makro's replyOfficial
16 Nov 2019, 11:46Good Day
Thank you for the support showed to our Makro Store throughout 2019 and We would like apologies about the delayed response to your request.
We take all our customers request seriously and assure you that this matter will be my priority.
Please note that your Online Exclusive Defy washing Machine has been placed and that Strubens Valley is waiting on the arrival of the item.
We will liaise with the receiving department at Struben Valley to expedite the packing anc dispatching of your order.
Thank you for the support showed to our Makro Store throughout 2019 and We would like apologies about the delayed response to your request.
We take all our customers request seriously and assure you that this matter will be my priority.
Please note that your Online Exclusive Defy washing Machine has been placed and that Strubens Valley is waiting on the arrival of the item.
We will liaise with the receiving department at Struben Valley to expedite the packing anc dispatching of your order.
Makro's reply16 Nov 2019, 11:46
Official
Good Day
Thank you for the support showed to our Makro Store throughout 2019 and We would like apologies about the delayed response to your request.
We take all our customers request seriously and assure you that this matter will be my priority.
Please note that your Online Exclusive Defy washing Machine has been placed and that Strubens Valley is waiting on the arrival of the item.
We will liaise with the receiving department at Struben Valley to expedite the packing anc dispatching of your order.
Thank you for the support showed to our Makro Store throughout 2019 and We would like apologies about the delayed response to your request.
We take all our customers request seriously and assure you that this matter will be my priority.
Please note that your Online Exclusive Defy washing Machine has been placed and that Strubens Valley is waiting on the arrival of the item.
We will liaise with the receiving department at Struben Valley to expedite the packing anc dispatching of your order.
