system error

<p>hi guys, i bought a fridge from you on last monday and your website have a defect where you cannot enter address manually, it picks up your system location and its not providing any additional options when you select delivery address, so please fix that error, i am really upset seeing that error after 10 days as well. i am not sure how your IT support works, this is really a serious issue for online shopping deliviries. So my issue is i called this morning to your call centre and requested them that can i add my address to the order, they said i cant because the order ready for collection, they can only do the best thing is to call the store and arrange the delivery, i know its a bit expensive taking a delivery from store rather i asked them i found an issue and giving you possible solution atleast try and do me compnasation of free delivery and they are very stubborn and dont understand the error that i explained as well, if you want i can send you the screen shot or some body from IT can welcome to call me to get more information about the defect.</p>