Suspended card even though I've never missed a payment!

Item: Makro
Rating: 1
Author: Stella M

I have never missed a payment, yet because Makro fails to pick up an eft made on 23 September they have now suspended my card. I will not make any further payments until this is sorted out seeing as how my ITC is now already *****ed up!

Helpful (0)

Replies (2)

Makro's replyOfficial

12 Oct 2017, 06:52

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's reply12 Oct 2017, 06:52

Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Makro's replyOfficial

18 Dec 2017, 12:39

Good day,

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya

Makro's reply18 Dec 2017, 12:39

Official

Good day,

I understand that the store has been in-contact with you and the issue is now resolved.

Regards

Mbali Makhanya