VG
Vanessa G

1 reviews | Active since May 2017

06 May 2017, 19:38

Sunbeam Gas stove

<p>I bought a Sunbeam Gas Stove from Makro Strubens Valley. It was not cheap! Within 6 months the buttons were falling off and the gas lighter did not work. Within the last two years, the gas plates have warped, the oven door does not close, all of the buttons have come off AND the printing for the buttons has worn away, so that I have no clue what temperature I am cooking at!!!! Three of the gas plates on the Stove do not work at all anymore!!! I have tried to get support from both Makro and the Sunbeam agents in SA... TO ABSOLUTELY NO AVAIL!!! What an absolute waste of money. MAKRO I am so disappointed in your lack of backup service or support for an applinace that I bought from you!</p>

0
Replies (1)
Makro
Makro's reply08 May 2017, 08:18
Official

Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.


Regards
Mbali Makhanya