RR
Ria R
1 reviews | Active since Jul 2021
23 Aug 2023, 13:51
*********** stuff and managers
Makro
I have ordered online and never received my products, instead they canceled my order by not reading emails correctly.
I have send many emails no response at all. Stuff are ***********. I'm still waiting for my refund its been 9days. I will never shop with makro ever again
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Replies (1)0
Replies (1)
Makro's replyOfficial
24 Aug 2023, 11:43Good day Ria Dos,
Thank you for your review on our HelloPeter platform, and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our HelloPeter platform, and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,
Makro's reply24 Aug 2023, 11:43
Official
Good day Ria Dos,
Thank you for your review on our HelloPeter platform, and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Thank you for your review on our HelloPeter platform, and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please confirm that we can go ahead and refund this either by EFT.
Refunds are processed within 5-7 working days.
EFT
1. ID number (not a copy of the ID) OR company registration number
2. Complete the below:
CUSTOMER BANKING DETAILS
BANK :
ACCOUNT HOLDER NAME:
ACCOUNT HOLDER ID OR COMPANY/CC REGISTRATION/NPO NUMBER:
ACCOUNT NUMBER:
BRANCH CODE:
Once again, we apologize for the inconvenience caused throughout your journey with us.
I hope you find the above in order.
Kind Regards,
Makro Hellopeter Team
Best regards,