DJ
Doe J
1 reviews | Active since Jul 2011
21 Feb 2019, 11:18
Stop selling **** online. Makro sucks at it.
What a sad experience to buy online.
I ordered my item on 6th Feb. By makro's own estimate this was meant to arrive in 3-5 days. It didn't. The team then contacted me saying the item is unavailable and offered a substitute. I accepted the substitute. They said they'll let me know, and until today I don't have confirmation that I can get the item.
and this all after I have paid and even been to the store to check if I can get the item. On top of this MAKRO has done nothing to compensate for the trouble.
Helpful (0)
Replies (4)0
Replies (4)
Makro's replyOfficial
21 Feb 2019, 11:33Good day Eshwar
Thank you for your feedback.
I’m sorry to hear about your recent experience that you received from our online team, This is certainly not the type of service that we would want you to receive.
I will contact you soon to gather more information.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I’m sorry to hear about your recent experience that you received from our online team, This is certainly not the type of service that we would want you to receive.
I will contact you soon to gather more information.
Regards
Otsiele Boikanyo
Makro's reply21 Feb 2019, 11:33
Official
Good day Eshwar
Thank you for your feedback.
I’m sorry to hear about your recent experience that you received from our online team, This is certainly not the type of service that we would want you to receive.
I will contact you soon to gather more information.
Regards
Otsiele Boikanyo
Thank you for your feedback.
I’m sorry to hear about your recent experience that you received from our online team, This is certainly not the type of service that we would want you to receive.
I will contact you soon to gather more information.
Regards
Otsiele Boikanyo
DJ
Doe J's updateReviewer Update
27 Feb 2019, 06:04You still have not called Otsiele. You seem to be just as *********** as your online team?
DJ
Doe J's update27 Feb 2019, 06:04
Reviewer Update
You still have not called Otsiele. You seem to be just as *********** as your online team?
DJ
Doe J's updateReviewer Update
27 Feb 2019, 06:04The store said they would deliver it to me. Two days ago. No news until now.
DJ
Doe J's update27 Feb 2019, 06:04
Reviewer Update
The store said they would deliver it to me. Two days ago. No news until now.
Makro's replyOfficial
28 Feb 2019, 09:40Hi Whats your order number?
Makro's reply28 Feb 2019, 09:40
Official
Hi Whats your order number?