AH
Andre H
1 reviews | Active since Feb 2010
02 Jan 2024, 09:24
Stone-age Shopping
So you get a Makro gift card... Yay! You jump on the website and you cannot use the gift card online. Okayyyyy... so let's proceed with the purchase of the item anyway. Nope... only available online. So your voucher is actually not worth the paper it is printed on. Be better Makro... join us in the 21st century
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Makro's replyOfficial
02 Jan 2024, 09:47Good day André, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply02 Jan 2024, 09:47
Official
Good day André, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,