****** my money - did not deliver and have not refunded me

They stole my money!

3 weeks later and still no delivery.

https://www.makro.co.za/makstorefront/makro/en/home-garden/bins/outdoor-bins/outdoor/wheeled-bin-/p/ ********** ********** 1194_EA

My wife purchased the Wheeled Bin and they have still not delivered 3 weeks later. It has a 7 day delivery timeline. We paid for the bin and delivery. After several phone calls with them they have not delivered or refunded us. They give various stories around the status of delivery. One day it is with the delivery company, the next it still with them, the next day they are still going to send it to the delivery company for express same day delivery, the next it is still with them, etc. Eventually asked for a refund - which they said they will do and when requested to so immediately they said they will call back. Still no call received. They have ****** our money and placed us in a situation where are wasting our time money and effort trying to sort this out. Not to mention the inconvenience of not having a bin which should have been delivered. IT IS NOT A FREE SERVICE, I PAID FOR THE BIN AND FOR DELIVERY!