still waiting for our TV repair!!!

OUR reference number is ***, a couple of weeks ago the 13 jan to be exact we handed our Samsung TV into makro cape gate.<br> LAST WEEK, we received a sms to advise that our TV was ready for collection, Saturday passed we went by and they told us our TV still wasn't ready, and something about some clearance. We demanded to speak to the manager and he advised that the sms we received was an error and that he would contact us the following Monday. It's Wednesday now and we still haven't heard anything back, we want our TV now. and what a waste having to drive on Saturday then the TV not even being ready an absolute waste of my time !