SR
Susan R
1 reviews | Active since Dec 2011
11 Mar 2025, 15:04
Still waiting...
I am still waiting for our refund from our order we placed on the 27th November 2024. This has been such a horrible experience all through the festive season and is still not resolved. I am so dissapointed, we live in a small town and would have loved to make use of Makro for online shopping, but this has completely put us off.
Helpful (0)
Replies (3)0
Replies (3)SR
Susan R's updateReviewer Update
21 Mar 2025, 07:21Hi there,
Still to this date I have not received a refund.
Still to this date I have not received a refund.
SR
Susan R's update21 Mar 2025, 07:21
Reviewer Update
Hi there,
Still to this date I have not received a refund.
Still to this date I have not received a refund.
SR
Susan R's updateReviewer Update
24 Mar 2025, 16:11Hi, card number is correct. It is R240 (12 x 1 litre orange liquifruit juices). I received a POP of the refund, but at the bottom of the 2nd page it says ERROR and I have not received a refund into my account. My sister has had the same experience she also received a POP for a refund and had the same ERROR note and the money never made it into her account. There definitely seems to be a problem with processing the refunds...
SR
Susan R's update24 Mar 2025, 16:11
Reviewer Update
Hi, card number is correct. It is R240 (12 x 1 litre orange liquifruit juices). I received a POP of the refund, but at the bottom of the 2nd page it says ERROR and I have not received a refund into my account. My sister has had the same experience she also received a POP for a refund and had the same ERROR note and the money never made it into her account. There definitely seems to be a problem with processing the refunds...
SR
Susan R's updateReviewer Update
29 Mar 2025, 08:25Big thank you to Makro for processing our refund. Much appreciated!!!!
SR
Susan R's update29 Mar 2025, 08:25
Reviewer Update
Big thank you to Makro for processing our refund. Much appreciated!!!!