CH
Chantel H

1 reviews | Active since Jan 2012

08 Dec 2016, 13:44

Still waiting 2 months

<p>Two months ago my mom went to Makro Alberton to by a Rolux Petrol Lawnmower Combo came with the lawn trimmer on special for R2499.00. When there my mom was told it was out of stock so my mom requested a that she wanted one and and they must get her one at the sale price because you can't advertise something for sale and then not have any to sell to the customers so they said they would contact once they got it in, they phoned my mom about a week ago and told her they had it in stock when she went there and spoke to Tseko she was told again it was out of stock, my mom then complained to Makro head office and still nobody has responded and resolved this issue, my mom has now been waiting 2 months to buy this Lawnmower Combo and Makro staff keep messing my mom around. Makro places items on special they must make sure they have stock to sell. </p>

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Replies (1)
Makro
Makro's reply09 Dec 2016, 14:36
Official

Thank you for raising your concern with us.

We have had delay in receiving stock of the Rolux Lawnmower combo, we are expecting our next shipment to arrive before the end of next week and we will honour the promotional price for you. Alberton Management will be in contact with you once the stock has arrived.

We apologise for the inconvenience caused and value your ongoing support.

Regards

Mmule Moropa

Best regards,