CS
Cornel S

1 reviews | Active since Feb 2019

04 Oct 2019, 15:47

Still not received order after month! MAK***

It has been more than a month since we ordered and PAID for a desk chair (order number: MAK***) and still have not received it! No updates either! Incredibly poor service.

0
Replies (2)
Makro
Makro's reply07 Oct 2019, 08:37
Official
Good day Cornel,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the customer service you have received and for the inconvenience this has caused you. Please be advised that we will contact the necessary departmental management to further assist in this regard and the soonest feedback is received, we will contact you.

Feedback to be relayed within 48 working hours.

Kind Regards,
Makro Hellopeter Team
Makro
Makro's reply07 Oct 2019, 08:40
Official
Good day Cornel,

Thank you for taking our call.

Kindly note that we are currently in contact with our Cape Gate store in order to get this resolved today. Soonest feedback is received, we will contact you.

Thank you for your patience in this matter.

Regards,
Makro Hellopeter Team