1 reviews | Active since Mar 2009
STILL NO SERVICE - BAD !!!
UP TO NOW - NOBODY HAVE CONTACTED ME ABOUT MY COMPLAINT!!! I'VE NEVER EVER SEEN BAD SERVICE AS THIS!!! I DON'T EVEN KNOW IF I WILL GO BACK TO MAKRO AGAIN. I MEAN IF THIS IS HOW THEY TREAT THERE CLIENT'S!!! REALLY I DON'T KNOW. <br> <br> <br> <br> I've purchased an URN for our company on the 10th of July 2015. When I've stopped at my company. I saw that I was giving the wrong change. I was given R21.10 instead of R121.10. The amount I gave her was R850.00<br> <br> I then contacted Makro immediately and reported it.<br> <br> I received several calls, insuring me that it will be resolved. After speaking to the cashier by Jeremy working at Makro she was only R20.00 over in her till, so she gave someone else also then the wrong change. <br> <br> Now I have to pay the R100.00 back to my company, I mean that's not fair onto me.<br> <br> So somewhere someone is lying and being dishonest. I hope that this matter can be resolved and that I can get my R100.00 back.<br> <br> <br> Hello Antoinette12,<br> <br> <br> <br> We acknowledge the receipt of your complaint and will revert to you at soonest.<br> <br> <br> Regards<br> Makrocare<br> <br> <br> <br> <br> <br> <br> <br> <br>
Thank you for taking time to convert your complaint to a compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Polokwane store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
Thank you for taking time to convert your complaint to a compliment.
Makro prides itself with great customer service. It is really encouraging to hear of a bad experience being turned around.
It is great to hear that Polokwane store is doing such a fantastic job of keeping their customers happy.
It is our goal that every customer leaves Makro delighted with the service they have received and they products they have purchased.
Please continue to give us feedback on service received in our stores.
Regards
Makrocare
