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Graham C

1 reviews | Active since Nov 2022

08 Dec 2022, 14:24

Still no genuine after sales service

Once again there promises mean nothing, the goods have not been collected as promised. See attached saying it would be collected on 7 December between 10.55 am to 13.55PM. Mpho Moruthane (Makro)

Dec 6, 2022, 11:05 GMT+2

Good day, I trust you are well. Kindly be advised that a collection has been booked with Wumdrop. I hope you find the above in order. Thank you and have a lovely day further.

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Replies (4)
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Graham C's update10 Dec 2022, 11:16
Reviewer Update
The MTB Bike bought over a month ago still in garage cannot be used, Initial offer to get Makro to fix it never happened, then after finding additional dangerous problem and time delay told them I wanted the bike returned for refund. After replies from Makro direct and through hello peter promising to 1st sort out the problem and then saying they would fetch it, date and times given. Nothing happened, missed date and still waiting.

Please don't buy from Makro
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Graham C's update10 Dec 2022, 16:52
Reviewer Update
Please come back urgently as this has been going on for some time already
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Graham C's update11 Dec 2022, 12:47
Reviewer Update
Today 11th Dec Makro driver Jeffery fetched the MTB Bike, I would like to complement him on his professional manor and assistance. I would like to thank Hello Peter and say thanks to Makro (better Late than Never)
Hope the credit does not take as long.
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Graham C's update11 Dec 2022, 15:27
Reviewer Update
Confirm that the bike was collected, thank you.
Now await credit to card I used for purchase.