CD
Carla D
1 reviews | Active since Jan 2022
14 May 2024, 13:30
STILL MY ORDER FROM THE 23 APRIL -
So this is again just an ADD on to my query that IS NOT YET RESOLVED!!!
My order is now cancelled so i refund needs to happen, but APPARENTLY the Finance team are struggling to Allocate the money to the transaction so i SECOND bank statment is needed for that.
Maybe MAKRO must start giving training to their personnel to handle issues like this.
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Replies (1)
Makro's replyOfficial
18 Sept 2026, 12:24Good day Carla Dreyer,
We apologize that your order was cancelled.
This is a courtesy follow-up to check whether if your refund was refunded, and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused and appreciate your patience.
Kind regards,
Makro social media.
We apologize that your order was cancelled.
This is a courtesy follow-up to check whether if your refund was refunded, and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused and appreciate your patience.
Kind regards,
Makro social media.
Makro's reply18 Sept 2026, 12:24
Official
Good day Carla Dreyer,
We apologize that your order was cancelled.
This is a courtesy follow-up to check whether if your refund was refunded, and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused and appreciate your patience.
Kind regards,
Makro social media.
We apologize that your order was cancelled.
This is a courtesy follow-up to check whether if your refund was refunded, and whether you require any further assistance from us.
If the matter remains unresolved, kindly provide us with your order number so that we can look into the matter and assist you further.
We sincerely apologize for any inconvenience caused and appreciate your patience.
Kind regards,
Makro social media.